How Can We Help
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01
What's the difference between FADE Single Device and FADE Kit
The FADE Single Device includes the device only, while the FADE Kit comes with a complimentary 15ml liquid for a ready-to-use experience.
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02
Can FADE devices/cartridges be filled with other liquids?
Yes, they can be filled with other liquids; however, for the best flavor experience, we recommend using FADE liquids.
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03
Device Warranty
6-month device warranty with a valid purchase receipt; you can contact us via WhatsApp or email for assistance.
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04
E commerce channels
- Shopee : https://shopee.co.id/fadeintheclouds
- Tokopedia : https://www.tokopedia.com/fadeintheclouds
Customer Support
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Important Notes
- All products are intended for adult use only
- Please ensure compliance with local regulations before purchasing
- All products are intended for adult use only