How Can We Help

  • 01

    Product Information & Usage

    Details about our devices, flavors, and usage guidelines

  • 02

    Order & Shipping Inquiries

    Track your order, delivery times, and shipping inquiries

  • 03

    Device Warranty

    Technical issues, device troubleshooting, and quality concerns

  • 04

    General Questions About FADE

    Anything else about FADE, policies, or general inquiries

Customer Support

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Contact Us

Support Hours
Monday–Friday, 10:00–18:00 (GMT+7)

Important Notes

  • All products are intended for adult use only
  • Please ensure compliance with local regulations before purchasing
  • All products are intended for adult use only